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CRM A Short History

Back in the mid to late 80's, marketing concepts emerged in response to changes in the marketplace that forced many large companies...

Getting real ROI from CRM Collaboration and Technology

The field of Customer Relationship Management (CRM) is at a crossroads. The promise - while still very much alive - has in too many cases not been...

How to Align Sales Compensation with Corporate Objectives

Sales people are more likely to perform activities which support the corporate objectives when their compensation plans are in alignment

How to Develop an Effective Sales Forecast

The ability to effectively forecast sales can have a significant and positive impact on sales and operations as well as the overall financial health of a corporation.

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Wednesday
Sep232009

Don't Be a Hippo

In this case HIPPO stands for the Highest Paid Person's Opinion. While you may have risen to the position you are in based on hard work, skill, and/or your intellect you may not always be the most qualified to have your opinion be the “right one” every time no matter what the subject matter.

Consider an advertising campaign your company is developing that is geared at a twenty something demographic (you passed your twenties several exits ago) that your Marketing Team is pitching. For argument’s sake let’s consider at least one of the Marketers in the same age demographic as the target audience. They may show you several concepts or rough drafts that you personally don’t like. Does this mean that people in their twenties won’t like it? Are you qualified to go to iTunes and pick out five albums someone this age would actually like? I thought so. How is this any different?

If you hire experts to do a particular job you need to be aware of what you are doing when interjecting your opinion when it may not be the most valuable.

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